St. Charles Exteriors has contacted me with an acceptable solution. At this point, I view this incident as an unfortunate miscommunication.
The original work completed in 2004 exceeded expectations.
This Company is now recommended.
An update will be posted following the completion of the planned work. I am confident the repairs will be more than satisfactory, with better materials and workmanship than the original job. The fiberboard will be replaced with a vinyl product and painted. The vinyl product will be mush more durable and will have a more finished look compared to cement siding.
This is a professional and experienced company.